Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern your use of the Harini Home Decor & Gifts website and your purchase or enquiry regarding our products and services. By using our website, you agree to comply with these Terms.

2. Products and Product Information

We make reasonable efforts to display product descriptions, photographs, colours, sizes and other information accurately. However, actual colours and appearance may vary slightly depending on your device or screen settings.

Product availability may change without prior notice. We reserve the right to discontinue, modify or limit the availability of any product.

3. Orders

Submitting an order or enquiry does not necessarily guarantee acceptance. An order may be confirmed only after we verify product availability, pricing, delivery details and payment requirements, where applicable.

4. Pricing

Product prices displayed on our website are subject to change without prior notice. We reserve the right to correct pricing, description or other errors. If an error affects an order that has already been placed, we will communicate the applicable correction before proceeding where reasonably possible.

5. Payments

Where online payment is available, payments may be processed using third-party payment providers. You agree to provide accurate information required to complete the payment or order.

An order may not be processed until the required payment has been successfully received and verified.

6. Shipping and Delivery

Delivery timelines may vary depending on product availability, destination, courier services, weather conditions, holidays and other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information. Delays caused by incorrect or incomplete delivery information may not be considered the responsibility of Harini Home Decor & Gifts.

7. Returns, Replacements and Exchanges

Returns, replacements or exchanges are subject to the applicable return policy for the product. Certain personalised, customised, handmade or specially prepared products may not be eligible for return or exchange unless the product is damaged, defective or incorrectly supplied.

Unboxing Video Requirement: Customers must record a continuous, clear and unedited video while opening the package. The video should clearly show the package, shipping label, condition of the package before opening, and the product immediately after unboxing.

A valid unboxing video is mandatory for any claim relating to a damaged, defective, missing, broken or incorrectly supplied product. The video must be provided as supporting evidence when requesting a return, replacement or exchange.

Claims submitted without a valid unboxing video may not be eligible for a return, replacement, exchange or refund. Customers should contact us as soon as possible after delivery if an issue is identified and provide the required video and any additional photographs or information requested.

8. Custom and Personalised Orders

For customised or personalised products, customers are responsible for providing accurate names, messages, spellings, designs and other required details. Once production has started, changes may not be possible.

9. Cancellations

Cancellation requests should be made as soon as possible. Whether an order can be cancelled may depend on its processing or production status. Customised or already-dispatched orders may not be eligible for cancellation.

10. Customer Responsibilities

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with the operation or security of the website
• Submit false or misleading information
• Misuse our products, website content or communication channels
• Attempt to gain unauthorized access to our systems

11. Intellectual Property

Unless otherwise stated, the content of this website, including logos, photographs, graphics, product descriptions, text, branding and design elements, belongs to or is used by Harini Home Decor & Gifts and may not be reproduced, copied, modified or distributed without appropriate permission.

12. Third-Party Services

Our website may use third-party services for payments, messaging, analytics, hosting, delivery or other functionality. Your use of those services may also be subject to the terms and policies of the respective third-party providers.

13. Limitation of Liability

To the extent permitted by applicable law, Harini Home Decor & Gifts shall not be responsible for losses arising from events outside our reasonable control, including courier delays, technical failures, communication failures, natural events or other circumstances beyond our control.

14. Changes to These Terms

We may update these Terms from time to time. Changes will become effective when the updated Terms are published on this website. Continued use of the website after changes are published indicates acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by the applicable laws of India. Subject to applicable law, disputes relating to these Terms or our services shall be subject to the appropriate courts and legal authorities having jurisdiction.

16. Contact Us

If you have questions about these Terms & Conditions, please contact us: